However, after a while of being strapped in, it really started to irritate my neck whenever I had to move around and reach for things. The breakfast was a Japanese gyuudon/ meat and rice package by a famous chain restaurant Yoshinoya. Firstly, the legroom is fantastic. For those of you looking to book your own flight, note that this was a 777. Since this was a red-eye flight, there is no full meal service after departure, but only a light meal prior to arrival. In the 2012 Frequent Business Traveler Air Travel Pet Peeve Survey, a lack of personal space took the top three slots.. This is the version of our website addressed to speakers of English in the United States. JAL flies return between Melbourne and Tokyo daily. In early August 2018, I was able to review my flight on JAL Japan Airlines in their Business Class Sky Suites, from Southeast Asia, Bangkok (BKK) to the US via Tokyo Narita Airport (NRT). JAL also flies the newly configured B777-300ER Sky Suite to New York, Chicago, and Los Angeles. I sat in 12 A. Checking-in at Tokyo Narita Airport & JAL Sakura Lounge. It was at the back of business class with 3 windows. Japan Airlines business class offers one of the most comfortable ways to travel from selected Australian cities to Japan. Compared with the same seat on their 777, I felt the 787 version was actually roomier and a bit improved. Its fleet features a variety of two-cabin, three-cabin and four-cabin configurations. I was excited to be flying in JAL’s SKY SUITE III again, since I loved the seat layout on our Tokyo Haneda to Bangkok flight, which was operated by a 777 with SKY SUITE III seats. I was very impressed by the design of KLIA’s satellite terminal. The staffs were nice and polite. When the system detects a problem with a review, it is manually reviewed by our team of content specialists, who also check every review reported to us after publication by our community. To the side of that was an adjustable LED reading lamp, which had three different brightness settings. Oh well. Available on my seat were a pair of noise-cancelling headphones, a JAL amenity “pouch” (It’s not a full kit offered in longer flights), a pair of slippers, a soft blanket and a pillow. Beneath that was a touch-screen remote controller for the IFE. Along with its oneworld partners Cathay Pacific and Malaysia Airlines, JAL primarily operates flights throughout Asia.. It was a tiny bit sluggish, and didn’t feel as snappy to use as I would have liked. Our flight was a 10:50pm red-eye flight out of KUL, which meant it was reduced service with only a breakfast service prior to arrival. Currently you have JavaScript disabled. I had booked my flight from LAX to Osaka with business class and unfortunately... One the best experience in flight. Before jumping into bed I checked out the lavatory, which was pretty basic, with just mouthwash and toothbrush for amenities. The picture was crisp and the colors were good. Even though it was economy class the flight crew never stop treating the passenger any less. Best flight I’ve had. Click here for instructions on how to enable JavaScript in your browser. I hope your Sky Suite experience is as pleasant as mine was! The Business Class cabin layout of this Boeing 787-9 was in a 1-2-1 reverse herringbone configuration, using JAL’s Sky Suite III seats! Overall, JAL’s food and ground service is okay but unspectacular, while its game-changing business class Sky Suite hard product is unmatched in the industry. The first aircraft with SS7, as it is designated in the flight timetable, went into service on January 9, 2013, on the Narita-London route. Make sure to subscribe to our newsletter for instant updates when we release a new post! I thought the movie selection was quite generous, but the layout, menu system and controls felt a little clunky and didn’t flow very well. To use our mobile site, please enable JavaScript. THE SEAT. The seat features a large 17″ touch-screen TV, which also included convenient back-lit buttons beneath the screen. It was cheaper and faster to fly than to catch the train. The flight was full, which meant that plenty of other passengers thought the same. more, You seem to have JavaScript disabled. Boarding was slightly delayed but didn't impact the arrival time into Singapore. A feature of the seat that I actually did not appreciate was the three-point safety harness. Thank you for this well-written review. It flies non-stop to a… Once again, my review is describing the Business Class JAL Sky Suites. Very comfortable product. Perhaps one of the first things I noticed was the location of the seat controls. We arrived at gate C32 about 10 minutes before the scheduled boarding time, where a lot of people were already waiting. That is the only negative I have to say about this airline product. We completed the full meal. Needless to say, JAL’s SKY SUITE was 100x better than AA’s soft and hard First Class product on the outbound (and even cost fewer miles). Prior to boarding, I used the Cathay Wing First Class lounge instead of the Qantas business class lounge that is the JAL designated lounge. Last year, JAL unveiled an entirely new 777-300ER cabin configuration it calls JAL Sky Suite 777. But in fact, JAL’s new four-class, 232-seat Sky Suite 777 offers much, much more on this lucrative transpac route. My seat, 7K. The TV huge. They really want you to feel as comfortable as possible. Unfortunately, for whatever reason, our check-in agent took almost 20 minutes to check us in, mentioning something about reconfirming our tickets. The reviews in each sort order are displayed chronologically. Once that ordeal was over, we headed directly to the satellite terminal, which was where our gate C32 was. Alternatively, you may use, We're sorry, hotels cannot be booked for more than 30 days, There are newer reviews for Japan Airlines (JAL). There seemed to be a lot of confusion at the gate as multiple zones were roped off. JAL has the superior product across the Pacific in business class. Shortly after settling in, I was offered a hot towel that came in a tray. In addition, each seat in the 1-2-1 configuration provides unobstructed aisle access, something that is now becoming the standard requirement for business class seating. Check out our Trip Report on YouTube, complete with chill and relaxing music! I didn’t mind this much, as I did want to catch some sleep, since I’d be spending a full day awake at Narita. After finishing the meal relatively quickly, I was ready to get some sleep. The Verdict. A convenient shuttle train connects the main terminal with the satellite terminal. Link: JAL Sky Suite seats; The trek back to Narita sucked hard, dude. Review: Japan Airlines Sky Suite Business Class. Remember to check for JAL’s award availability on British Airways’ site before your next trip to Asia. Here it was located on the seatback in front of you. The IFE selection was good, but the interface could be a bit more intuitive and the controls a bit more responsive. Right above the tray-table latch is a coat hook. I was curious to see how the same seat on the Dreamliner compares. They are really nice and amazing hospitality! Are located at Tokyo Narita Airport & JAL Sakura Lounge class JAL Sky WIDER will installed! 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